At Clearvolt Ltd., we prioritise the protection of your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

When you visit our website or utilise our services, we may collect the following information:

– Personal information such as your name, email address, and phone number
– Data related to your energy consumption and production
– Location information, such as your postcode
– Automatically collected information through cookies or similar technologies, including your IP address, browser type, device type, and operating system.

Use of Information

We utilise the collected information for the following purposes:

– Enhancing and optimising our services
– Responding to your inquiries or requests
– Providing you with information about our products and services
– Complying with legal and regulatory requirements

Sharing of Information

We may share your information with third-party service providers who assist us in operating our business or delivering our services. These providers may include marketing agencies and analytics providers. Additionally, we may disclose your information when required by law or in connection with a merger, acquisition, or sale of assets.

Data Security

To safeguard your personal information from unauthorised access, use, or disclosure, we implement appropriate security measures, including encryption, firewalls, and access controls. However, please be aware that no system is entirely secure, and we cannot guarantee the absolute security of your information.

Marketing

If you have provided consent to receive marketing communications from us, we may send you information about our products and services. You have the right to opt out of these communications at any time. To unsubscribe from marketing communications, please email us at hello@clearvolt.co.uk.

Access to Your Information and Correction

You have the right to request a copy of the information we hold about you. If you would like to access or correct any of your personal information, please contact us at hello@clearvolt.co.uk. We may charge a small fee for this service.

Cookies

Our website utilises cookies to collect standard internet log information and visitor behaviour data. This information is used to track website activity and compile statistical reports. You can adjust your browser settings to decline cookies; however, certain features of our website may not function properly as a result.

Other Websites

Our privacy policy solely applies to our website. If you navigate to external websites through links on our site, we recommend reviewing their respective privacy policies.

Changes to Our Privacy Policy

We regularly review our privacy policy and post any updates on our website. The last update to this privacy policy was on 19/06/23.

How to Contact Us

If you have any questions regarding our privacy policy or the information we hold about you, please reach out to us using the following methods:

Email: hello@clearvolt.co.uk
Address: 53 Portland St, Manchester M1 3LD